Marlon Winbush is THE man to see at Courtesy! He definitely goes the extra step when helping someone. He's very understanding of a person's situation & helps any way he can. Everyone at Courtesy is absolutely great to deal with.
Thomasine, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Courtesy Buick GMC of Lafayette. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Thank you for taking the time to write about your visit. It is wonderful to hear that our staff at Courtesy Buick GMC of Lafayette was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
The Service Department is amazing. Last Saturday I did not have & apt. but took a chance due to the fact that my battery light was on. The gentleman fit me in ( which was a relief) turned out that I had a bad battery they replaced it, My car was washed & was ready for me. I can't tell you how much it means to me to have such great service that is dependable and treats me with the highest repect. Thank you for making my day. You guys rock .
I was very pleased with my salesman Roger Cedra. He had called me about a month prior to my coming in to look at what was being offered. Roger was very polite, professional and courteous. I also appreciated the help I did receive from the sales manager Danny. This is the 4th GM product that I did purchase new and I am very pleased with the experience of owning a dependable vehicle. The service department is very courteous and gets my car in and out in a limited time. The dealership is very clean. I would purchase another vehicle from Courtesy GMC.
Thank you Courtesy Team for helping me through the process of purchasing a new vehicle. Judy
Adam J, thanks for taking the time to share your experience with us. We appreciate your feedback as it helps us continue to grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to provide more details.
STARTING WITH THE SERVICE MAN SCHEDULE THAT SATURDAY HE WAS POLITE AND PATIENT WAS BUSY LOTS OF CARS TO BE SERVICE BUT HE DID HIS JOB WELL AND HE WAS GETTING THE CARS OUT . THE RECEPTIONIST ON DUTY WAS ALSO POLITE AND CARING AND KIND I WOULD RECOMMEND ONLY THE JOHNSON LOCATION NOT OPELOUSAS LOCATION THE SERVICE DEPARTMENT IS HORRIBLE IN OPELOUSAS AND MANAGEMENT DO NOT CARE AT ALL AND I PURCHASE MY CAR BRAND NEW IN OPELOUSAS
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Courtesy Buick GMC of Lafayette team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
When I came into the dealership and I explained what I needed done to my vehicle I felt like the service representative was not paying attention to nothing I was saying after I said I need a oil change I feel so intimidated I don't know if it's because I had a lot of questions and he just wanted to move on they did not have another vehicle behind me when I came in I felt like I was push like another number
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Courtesy Buick GMC of Lafayette sales team would like to thank you for coming in and we hope to see you again in the near future.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Courtesy Buick GMC of Lafayette service team would like to thank you for coming in and we hope to see you again in the near future.
My salesman Marlon Winbush was very knowledgeable, helpful and friendly. I found him to be very trustworthy and would definitely buy from him again. We ran into some issues with my trade in and the General Manager Court Williams had to be brought in. He was AWESOME! I am very grateful for all Court did to help finalize my trade and new purchase. I have nothing but good to say about my experience at Courtesy, Marlon and Court. Thank you guys!
Great service as always.
Ray Landry, Mike Foreman, Ted (Trim Technician Expert), Jim Bennett are top notch in their respective fields and perform outstanding service and great correspondence throughout the repair process. Courtesy GMC is a model dealership.
Thank you for taking the time to share your feedback. We appreciate the time it took for you to give us this feedback. At Courtesy Buick GMC of Lafayette, we value our customers and we look forward to seeing you on your next visit.