Confirmed Sales Customer
I was in a tough spot. We were on vacation from the Atlanta area, passing through Lafayette when the engine blew in my 2014 Sierra. I limped my truck to Courtesy GMC less than 2 miles from where my engine acted up. I pulled into the service shop without calling ahead. A service representative named Drake came up to me, listened to my situation and said that he would immediately get my truck into diagnosis. About an hour later, I got a call from Drake saying that I had a sruck lifter and possibly a bad cam shift. It was going to take at least 12 days and would cost between $3,600-$7,500. I was stuck wondering how I was going to get my truck fixed, get back to Atlanta with my wife and dog and how I was going to get back to Lafayette to get my truck once it was repaired. In asked Drake if there was any good salesman that he trusted that would not try to take me for a ride in my tough situation. That salesman was Waldo. Waldo worked hard for a day and a half with me to get me set up with a great price and into a brand new truck. He worked with the managers to maximize my trade in value on my truck with a broken engine. I never thought that I would be buying a new truck while on vacation but it make the most sense in my situation.
Jeston F.
MARIETTA,
GA
Business Response
We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
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