Chris, my salesman was extremely easy to work with. The truck I wanted was hard to find but at no time was I pressured to look at anything other than what I wanted. I did all my dealings over the telephone and the truck was sitting waiting for me along with all the paperwork ready for when I arrived to pick it up. I have already recommended Courtesy to two other friends looking for vehicles.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Courtesy Buick GMC of Lafayette sales team would like to thank you for coming in and we hope to see you again in the near future.
We appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Courtesy Buick GMC of Lafayette team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!
Don, we sincerely appreciate your feedback. Each employee is a valued member of the Courtesy Buick GMC of Lafayette team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
Angela, thanks for taking the time to share your experience with us. We appreciate your feedback as it helps us continue to grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to provide more details.
Thank you for taking the time to share your feedback. We appreciate the time it took for you to give us this feedback. At Courtesy Buick GMC of Lafayette, we value our customers and we look forward to seeing you on your next visit.
Sidney, we sincerely appreciate your feedback. Each employee is a valued member of the Courtesy Buick GMC of Lafayette team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
The dealership experience was ok. The GMC experience has been a complete nightmare. I've owned several GMC's over the years and can say that the quality of GMC's work has fallen off a cliff. I own a 2014 Sierra, I have 40,000 miles on it and this vehicle has been in the shop more than times than all my other vehicles combined. The latest trip regarding this most recent visit was to have the A/C condenser replaced. It took over 2 months for the part to come in because GMC has so badly botched the response to a clear manufacturing defect on the condensers. I could never get any timeline for when the parts would be available and GMC acted as if there wasn't a problem. It was one of the worst customer service experiences ever. Again this wasn't Courtesy's fault as they were only working with the information (or lack thereof) from GMC.