Confirmed Service Customer
Scheduled service for engine noise, was told it was the belt and idle pulley and agreed to pay $500 for the service. Noise was still there so I returned to the dealership and was told it was normal and to return if it gets worse. I can hear the squeaking from 10 feet away and was charged for parts and labor which did not correct the issue.
Daniel M.
LAFAYETTE,
LA
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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