1348 Reviews Found
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Thank you again for choosing Courtesy Buick GMC Lafayette and we hope to see you again.
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Confirmed Service Customer
They found the problem that another dealership couldn't find!
Susan C.
CARENCRO
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Courtesy Buick GMC Lafayette and we hope to see you again.
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Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you again for choosing Courtesy Buick GMC Lafayette and we hope to see you again.
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Confirmed Service Customer
Great customer service. Easy to get vehicle in and issues solved.
Adam P.
BREAUX BRIDGE
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Buick GMC Lafayette and we hope to see you again soon!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Courtesy Buick GMC Lafayette and we hope to see you again.
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Confirmed Service Customer
employees are very courteous and knowledgable
Maria C.
ST MARTINVLLE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Courtesy Buick GMC Lafayette and we hope to see you again.
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Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Courtesy Buick GMC Lafayette and we hope to see you again.
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Confirmed Service Customer
This visit was very professional and the service was swift. I have no complaints.
Steve K.
SUNSET
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Courtesy Buick GMC Lafayette and we hope to see you again.
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Confirmed Service Customer
I have been a customer of Courtesy Lafayette for many years and the dealership has improved with every year. I'm very satisfied because the person taking my information and the person working on my car actually communicate with one another. Mrs. Lezlee and Mr. Mike did an awesome job of getting MY car's oil leak located and taken care of; along with the other 'items' on the list. I am very pleased with the service at Courtesy - you guys have come a long way. Thank you.
Harold C.
RAYNE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Buick GMC Lafayette and we hope to see you again soon!
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Confirmed Service Customer
One problem I never had was the service department giving me a call back to let me know what’s going on with my vehicle.!!!! I had to keep calling them to find out the problem.!!! Very disappointed about not getting a call from them.... especially with my transportation problem.!!!!
Hilda C.
LAFAYETTE
Business Response
Hi there, your satisfaction is our top priority. We apologize that there was a lack in communication with updating you on the status of your vehicle, but rest assure, we will address this issue and use it as a coaching moment with our new and seasoned service advisors. Thank you for the great feedback and rating. We sincerely value your business and look forward to your next visit!
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Business Response
Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everyone was very courteous and promptly took care of me.
Ouida R.
YOUNGSVILLE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette.
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Confirmed Service Customer
fast efficient and prompt service. Courtesy never disappoints.
Courtney W.
LAFAYETTE
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Courtesy Buick GMC Lafayette and we hope to see you again.
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Courtesy Buick GMC Lafayette and we hope to see you again.
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Business Response
John, glad we could help you out!
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Confirmed Service Customer
The service staff are always courteous and very helpful. Service work is completed in a reasonable time period and the service advisor informs you of the work completed.
Bryan J.
LAFAYETTE
Business Response
Bryan, our team is very happy to hear about your excellent review and I hope we can continue to provide you with outstanding service.
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Confirmed Sales Customer
Jill was very friendly! And a pleasure to lwork with!!
Amy T.
KAPLAN
Business Response
Amy, thank you for filling out our survey and giving us this great feedback. It's encouraging to know that our sales team made such a great impression on you. We hope to see you again in the future.
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Confirmed Service Customer
Excellent Service from Terry Melancon. He is extremely courteous. I keep waiting to hear how you have shown appreciation in some way, when one of your associates goes out of their way. Please let him know.
Brenda C.
YOUNGSVILLE
Business Response
Brenda, we appreciate that you took the time to write about your experience at our dealership. Each employee is a valued member of the Courtesy Buick GMC Lafayette team and we are glad we were able to provide excellent service! We look forward to working with you again in the future. Thanks!