My recent experience with Courtesy's service department was completely positive. From setting up the appointment to retrieving my car, the staff were nothing less than cordial and professional. In particular, the service advisor (Scott Reese) communicated effectively with me, kept me apprised of the repairs, and promptly informed me when my vehicle was ready for pickup. I very much appreciate Mr. Reese's professionalism.
Ray was helpful and made sure my issue was addressed and my radio replaced with as little disruption as possible. He arranged a loaner vehicle and kept me informed about the status of my replacement radio.