906 Reviews Found
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
best service . Mr. Landry keep us informed of what was going on with the repairs. Couldn't be more happier.
Eugene D.
BREAUX BRIDGE
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
My service advisor Vic was awesome! Kept me updated and had vehicle out long before I needed it by.
Holly B.
SCOTT
Business Response
Hi, we are so happy to read such a great review about Courtesy Buick GMC! We hope you have a great day!
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Confirmed Service Customer
great timely service, & service advisor is outstanding, give him a raise!!!!!!!!!!!!!!!
Thomas G.
LAFAYETTE
Business Response
Hello, we are glad we could help! Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
As always I appreciate the courtesy and the atmosphere of the dealership
Daryl M.
OAKDALE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Hi, thanks for taking the time to leave a review.
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Business Response
Wow, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!
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Confirmed Service Customer
Weight was not long and service was excellent.
Riley L.
LAFAYETTE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Buick GMC and we hope to see you again soon! Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
Very professional and thorough. Took a little longer than expected but to be expected with the tires I purchased.
Steven D.
ABBEVILLE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Always motivated to help people. Brought vehicle in for repairs, Mr. Ray had our Encore checked and explained in detail what needed to be done. Mr. Ray and Courtesy are the best.
Nicholas T.
BREAUX BRIDGE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes!
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Confirmed Sales Customer
The experience was fair. I was disappointed that I was not shown all of the vehicles features before I left. I was given the keys and told I was good to go.
Ross H.
ABBEVILLE
Business Response
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one.
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Confirmed Service Customer
Called made an appointment for a replacement headlight for 8:30.First was told hoped they had one in stock. Gave me a price telling me there was one in stock , then came back to me to tell me they would have to order come back at 2;00. Left and just 15 minutes later told me to come back in, then called back said not to come in. Phone line cut me off. They immediately called back and said they had a bulb in stock that was prepaid , They used that bulb for my vehicle they would replace the ordered bulb back to the prepaid customer! My bill was slightly discounted but very frustrating experience! Never before have had such a run around at this dealership !
William S.
LAFAYETTE
Business Response
Hi there, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one.
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Confirmed Service Customer
The waiting area is large with a variety of seating arrangements. Appointment was on time and took less time than told possible. Customer service prompt and courteous.
Darla R.
GONZALES
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for the great review!
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Business Response
Sean Nunziante, thanks again for taking the time to leave us this information about your recent visit. Thank you again for the great review!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Besides the rude customer service and disrespect to my vehicle, just happy to have my oil changed.
Cohen A.
LAFAYETTE
Business Response
Hi there, we regret to hear that you are displeased with your recent experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us so we can work towards a resolution.
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Business Response
We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
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Business Response
Thank you for taking the time to share your experience with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future. We can't wait to see you again, have a great day.
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Business Response
Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!
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Confirmed Service Customer
Service workers, receptionist and office service were exceptional. I dealt with Terry the most who was very professional and Drew who recently handled me, very informative and courteous.
Louis H.
CROWLEY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We will be sure to pass along your compliments to our staff. We are always more than happy to assist you if anything else comes up. Take care!