1172 Reviews Found
Confirmed Service Customer
I have been coming to your dealership for 9 yrs. you have a department with caring experience and a heart for a struggling budget. Exceptional folks are Ray, Lezlie and Glenn. Thank you.
Mary J.
YOUNGSVILLE
Business Response
Ms. Jones, we are pleased to know that Ray, Lezlee and Glynn exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words, and the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great weekend!
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Confirmed Sales Customer
GARY V, MY SALESMAN, WAS VERY NICE AND FRIENDLY AND MADE ME FEEL AT EASE. HE WAS ALSO VERY KNOWLEDGEABLE ABOUT MY ENCORE. THE EXPERIENCE WAS EXCELLENT WITH NO PRESSURE TO BUY A CAR. THE SURROUNDINGS WERE VERY PEACEFUL. I WOULD DEFINITELY RECOMMEND GARY AND COURTEST BUICK GMC LAFAYETTE. WHEN I GOT TO JACKIE SHE WAS ALSO VERY FRIENDLY AND KNOWLEDGEABLE. VERY PERSONABLE.
Byron W.
LAKE CHARLES
Business Response
Mr. Wilkinson, CONGRATULATIONS on the purchase of your new SUV! We are pleased to know that Gary and Jackie exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words and the 5-Star Rating! We sincerely value your business and look forward to your first service visit! Enjoy your new Buick Encore, and welcome to the "Courtesy Family!"
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Business Response
Ms. Richard, CONGRATULATIONS on the purchase of your new SUV! We are pleased to know that Brandon exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words and the High Star Rating! We sincerely value your business and look forward to your first service visit! Enjoy your new GMC Terrain, and welcome to the "Courtesy Family!"
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Confirmed Service Customer
Service manager not aware of working of extended warranty I purchased from dealer. After my questioning He got assistance and was able to help me
Douglas K.
LAFAYETTE
Business Response
Mr. Keller, we are pleased to know we have been able to exceed your expectations, and that Len helped sort out all the information with your extended warranty to get your claim paid. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the High Star Rating! We sincerely value your business and look forward to your next visit. Have a great weekend!
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Confirmed Sales Customer
Both the dealership and the salesman were great to deal with. The transaction was very timely and straight to the point. Dealing with Ryan Newman and Ms Jackie Jolivette made the purchase a very smooth & pleasant experience. I will definitely be back for my next vehicle purchase.
James D.
LIVONIA
Business Response
Mr. Duplechain, CONGRATULATIONS on the purchase of your new SUV! We are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words, and the 5-Star Rating! We sincerely value your business and look forward to your next service visit. Enjoy you new GMC Yukon, and thank you for being a part of the "Courtesy Family!"
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Confirmed Service Customer
Only complaint was fact that when we called the woman answering the phone did not tell us the dealership in Abbeville had moved from Abbeville to Lafayette. Drive to another town when the Lafayette dealership in less than 5 mins away.
Carrol G.
LAFAYETTE
Business Response
Mrs. Groh, we sincerely apologize for the lack of communication, during your recent conversation with our receptionist, who may not have realized that you were unaware of the location merge. We did reiterate that information for quite a while, once the merge was complete, so she must have taken for granted that you were not informed. We very much appreciate your honest feedback, and your understanding. We sincerely value your business and look forward to your next visit. Have a great week!
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Business Response
Mr. Guidry, CONGRATULATIONS on the purchase of your new truck! We are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words, regarding our service department, and the 5-Star Rating! We sincerely value your business and look forward to your next service visit. Enjoy you new GMC Sierra truck, and thank you for being a part of the "Courtesy Family!"
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Business Response
Mr. Villejoin, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words, and the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Confirmed Sales Customer
Our salesman Brandon Lejeune made buying a vehicle so easy and fast. He got us exactly what we were looking for.
Jeremy A.
BASILE
Business Response
Mr. Ashford, CONGRATULATIONS on the purchase of your new SUV! We are pleased to know that Brandon exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words, and the 5-Star Rating! We sincerely value your business and look forward to your first service visit. Enjoy you new GMC Acadia, and thank you for being a part of the "Courtesy Family!"
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Confirmed Service Customer
Friendly staff and always get me in and out.
Aquanits R.
OPELOUSAS
Business Response
Mr. Ryan, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words, and the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Confirmed Sales Customer
Salesman Scott Leblanc was very nice and helpful. We enjoyed doing business with him. And he did a great job telling us how everything worked in the car.
Patrick R.
MAURICE
Business Response
Mr. Richards, CONGRATULATIONS on the purchase of your new SUV! We are pleased to know that Scott exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words, and the 5-Star Rating! We sincerely value your business and look forward to your first service visit. Enjoy your new Buick Envision, and welcome to the "Courtesy Family!"
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Confirmed Service Customer
My experience was when you make a appt at 8am and your vehicle not finshed until almost 4pm
Trista V.
MELVILLE
Business Response
Mr. Bolden, we apologize for the lack of communication, but an appt time is a drop off it. There are several variables that apply when dropping off your vehicle for a scheduled appt, ex: is the individual waiting at the dealership?, has the technician completed all prior work?, has the customer communicated a specific time that they need the worked completed by?. etc. If this information was not relayed to you, we sincerely apologize. We thank you for you patience and understanding with this issue. If there is anything furthermore that we may assist you with, please do not hesitate to contact us at 337-.769-4500. Thank you for the honest feedback, and have a great weekend!
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Confirmed Service Customer
Lezlee was the perfect service advisor she was kind patient and caring, very professional she solve my problem with out any questions and I thank her And the car loaner guys were the bomb the loaner was clean they were professionals and took care of me quickly Great job
Candi F.
LAFAYETTE
Business Response
Ms. Faulk, we are pleased to know that Lezlee exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words, and the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great weekend!
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Business Response
Mr. McCann, it is great to hear everything was done quickly and to your satisfaction! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great weekend!
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Confirmed Service Customer
Friendly people, great service. Best service department I?ve ever visited ?
Bridget H.
YOUNGSVILLE
Business Response
Ms. Hulin, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words and the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great weekend!
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Business Response
Shannon, CONGRATULATIONS on the purchase of your new truck! We are pleased to know that we have exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5 -Star Rating! We sincerely value your business and look forward to your first service visit. Enjoy your new GMC Sierra truck, and welcome to the "Courtesy Family!"
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Business Response
Mr. Fitzgerald, CONGRATULATIONS on the purchase of your new truck! We are pleased to know that we have exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your first service visit. Enjoy your new GMC Sierra truck, and welcome to the "Courtesy Family!
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Confirmed Sales Customer
Wendy and Chris were we’re professional and amazing at what they do. Easiest car buying experience in my life!
Tammy G.
JENNINGS
Business Response
Ms. Gary, CONGRATULATIONS on the purchase of your new SUV! We are pleased to know that Wendy and Chris exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words, and the 5-Star Rating! We sincerely value your business and look forward to your first service visit. Enjoy your new GMC Terrain, and welcome to the "Courtesy Family!
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Confirmed Sales Customer
This was my second purchase with Courtesy, Lafayette, LA. Sales person very helpful in locating the vehicle I wanted and work toward pricing I could afford.
Jeannette D.
ST MARTINVLLE
Business Response
Mr. Dore, CONGRATULATIONS on the purchase of your new SUV! We are pleased to know that Jill exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words, and the 5-Star Rating! We sincerely value your business and look forward to your first service visit. Enjoy your new Buick Encore, and welcome to the "Courtesy Family!"
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Confirmed Service Customer
They were very professional and well trained. I would recommend anyone to this dealership.
Roy C.
CHARENTON
Business Response
Mr. Colbert, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the kind words, and the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!