Friendly, efficient service. Salesman very knowledgeable and quick to respond and answer all questions I had when "shopping" for the vehicle. We corresponded thru text messages and emails. Salesman was available for me at pre-appointed time when I met him at the dealership. Was prepared for me, had the vehicle "ready" for my test drive and preview. The "closing" was efficient, timely, and I understood all required documents that I had to sign, etc. All in all, my shopping and purchase with Courtesy was very pleasant.
The service manager went above and beyond to make sure that we were treated fairly in a dispute with our extended warranty representative to cover a broken part of our vehicle. In the end, the part was replaced and covered by our extended warranty.
Unfortunately my truck had been slow to start and then wouldn���t start after a few days of noticing this problem. I jumped started and then called COURTESY GMC Service Advisor and they said I could drive my pickup to shop now to check out to see if batteries were bad or something else causing the batteries to go down. I arrived at noon and by 2:00 PM Service Advisor called me to let me know both batteries were bad. Gave me a quote to install two new batteries and I told to install. Job was completed by 3:15 PM and I was on my way home.