1148 Reviews Found
Business Response
Mr. Leger, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit! Have a Happy Easter!
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Business Response
Mr. Crochet, CONGRATULATIONS on your new SUV! We are pleased to know we have been able to exceed your expectations and really help you out. We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your first service visit! Enjoy your new Buick Envision, and welcome to the "Courtesy Family!"
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Confirmed Service Customer
The staff was very friendly and made sure that my vehicle was repaired correctly.
Henrietta G.
LAFAYETTE
Business Response
Ms. Gallien, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Business Response
Mr. Credeur, we are pleased to know that Terry exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Confirmed Service Customer
Always an excellent experience and enjoy the service I receive. It is a pleasure dealing with Mr Ray!
Chad B.
LAFAYETTE
Business Response
Mr. Bella, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We are pleased to know that Ray went above and beyond, during your service visit. We sincerely value your business and look forward to your next visit. Have a great week!
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Confirmed Service Customer
Very professional. Work was finished on time.
Cecil A.
LAFAYETTE
Business Response
Mr. Anderson, it is great to hear everything was done quickly and to your satisfaction. We are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Confirmed Service Customer
Had to have my tire checked on a vehicle I purchased 2 weeks prior. Was in and out in an hour and the service advisor had already gotten the approval from warranty folks before coming talk with me!
Rachel R.
SCOTT
Business Response
Mrs. Robin, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Business Response
Mr. Garcai-Noreiga, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Confirmed Service Customer
Everything was very satisfactory. Will definitely recommend to friends and family
Melissa B.
IOTA
Business Response
Mrs. Babineaux, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Business Response
Mr. Moulliet, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank your for the 5-Star Rating. You are truly missed!!! Have a great week!
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Business Response
Ms. Gremillion, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Service was provided timely and mostly appropriate with the exception that after oil change the oil life setting was not reset to 100%.
James P.
LAFAYETTE
Business Response
Mr. Prince, it is great to hear everything was done quickly and to your satisfaction! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. We sincerely apologize for the oversight with the reset of your oil life monitoring system, and we want to thank you for your honest feedback and your understanding for the oversight. We sincerely value your business and look forward to your next visit! Have a great week!
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Confirmed Service Customer
Place is very neat and clean. The personnel are very nice and helpfull.
Kenneth Y.
BROUSSARD
Business Response
Mr. Yerby, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great weekend!
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Business Response
Ms. Blanchard, it is great to hear everything was done quickly and to your satisfaction! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great weekend!
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Confirmed Service Customer
From the time you drive in the people are courteous friendly and nice I had service done while I waited it was done in a timely manor and a free wash was nice also for me top notch. Highly recommend
Chad S.
LAFAYETTE
Business Response
Mr. Schexnider, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great weekend!
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Confirmed Service Customer
Very easy and great to get my SUV work on when I need it done. My wife goes and bring it and it’s hassle free Love it thanks
Gayner M.
CANKTON
Business Response
Mr. and Mrs. Martel, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Business Response
Mr. Page, we are pleased to know we have been able to exceed your expectations and really help you out! Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Confirmed Service Customer
Love the service just don’t like the drive!!!!
Tonya S.
ABBEVILLE
Business Response
Ms. Stelly, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. We appreciate your commitment to bringing your vehicle a farther distance, for service, and we thank you for being so patient and understanding. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Confirmed Service Customer
Oil change was fast and efficient. My only issue was that they "washed" my car but I ended up having to go to another place to fix all the water smudges or whatever they did. Seemed sloppy and that they just hosed my car down.
Erica P.
FRANKLIN
Business Response
Mrs. Pusateri, It is great to hear everything was done quickly and to your satisfaction! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. We do regret that the complimentary car wash was not up to par; it is a small wash system that is a means of just running vehicles through to get the dirt off. Please inform us on your next visit, and we will not run your vehicle through the car wash, or we can do two run through cycles for a better outcome. We apologize for the inconvenience that the car wash issue caused, and we do appreciate the honest feedback. We sincerely value your business and look forward to your next visit. Have a great week!
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Business Response
Ms. Wright, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!