1165 Reviews Found
Confirmed Sales Customer
Everything went perfectly other than a damaged rim that we did not notice until we got home after we had done the walk around. I plan on addressing the issue when we go back Saturday to get our Inspection sticker and floor mats. We do not have a trained eye to notice these things and it was obviously done by a tool of some sort, not while driving. My hopes is that the dealership will make it right.
Nicholas D.
KAPLAN
Business Response
Mr. Dilly, CONGRATULATIONS on your new Yukon! We are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. We do want you to know that our sales team has been informed and they look forward to seeing you on Saturday. Have a wonderful weekend!
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Confirmed Service Customer
Staff appears to be courteous and trustworthy
Edward G.
LAFAYETTE
Business Response
Mr. Godfrey, your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Buick GMC Lafayette and we hope to see you again soon! Thank you for the 5-Star Rating! Enjoy your weekend!
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Business Response
Mr. Lanclos, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Enjoy your weekend!
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Business Response
Mr. Boudreaux, we are pleased to know we have been able to exceed your expectations and really help you out! Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Enjoy your weekend!
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Confirmed Service Customer
Had a coupon for an oil change and car wash. Vehicle was not washed.
Joseph J.
KAPLAN
Business Response
Mr. Johnson, We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. We do apologize for the lack of communication with the complimentary car wash, but we are more than happy to run your vehicle through our car wash at anytime. So when you are near, please pull into our service bay so that we may take care of you. Thank you for your honest feedback and we look forward to seeing you soon! Enjoy your weekend!
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Confirmed Sales Customer
I have always received the best service here, will continue buying our vehicles here in the future.
Nicole L.
YOUNGSVILLE
Business Response
Ms. Lyons, CONGRATULATIONS on your new SUV. We are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your first service visit. Enjoy your new GMC Terrain!
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Confirmed Service Customer
My service advisor Lezlee A. goes above and beyond! Love her!!
Lauri L.
JEANERETTE
Business Response
Ms. Louviere, we are pleased to know that Lezlee exceeded your expectations and really helped you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Enjoy your weekend!
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Confirmed Service Customer
It was such a quick in and out in the morning to drop off my car. My car was repaired by lunch time. It was a lot faster than expected. Everyone was very nice.
Courtney A.
LAFAYETTE
Business Response
Ms. Allis, it is great to hear everything was done quickly and to your satisfaction! Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Enjoy your weekend!
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Confirmed Service Customer
Friendly representatives entire staff offered assistance if needed comfortable waiting area
Marlene D.
YOUNGSVILLE
Business Response
Ms. Darcey, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Happy Valentine's Day!
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Confirmed Service Customer
Wow !! Service was great !! Called Ray Landry at 11:30 am and told him I needed an oil change and would be in Lafayette that afternoon. Told me no problem come on in whenever you get here. Arrived at 1:30 sharp and had oil change and tires rotated, and was out of the door at 2:00 !! And also enjoyed a hot cup of coffee while waiting !! Thanks Courtesy 👍
Rhena L.
ST MARTINVLLE
Business Response
Ms. Laperouse, we are pleased to know that Ray exceeded your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Happy Valentine's Day!
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Business Response
Ms. Hunter, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Happy Valentine's Day!
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Business Response
Mr. Campbell, it is great to hear everything was done quickly and to your satisfaction! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Happy Valentine's Day!
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Confirmed Service Customer
Always smiling faces asking if they can help. I enjoy going because they always do a good job
Daryl V.
CROWLEY
Business Response
Mr. Villejoin, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Business Response
Mr. Cyprien, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Confirmed Sales Customer
I wanted a new vehicle because I’m due in June with my first kid.I found the perfect vehicle and I’m already LOVING it!! I liked my experience buying my first vehicle with my husband
Caitlin G.
ABBEVILLE
Business Response
Ms. Girouard, CONGRATULATIONS on your new SUV, and your upcoming bundle of joy! We are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your first service visit. Enjoy your new Buick Encore, and we wish you a healthy delivery!
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Business Response
Mr. Berard, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Confirmed Service Customer
Routine oil change. As usual Courtesy also check my fluids, brakes, hoses, tire ware ext... to make sure my truck was in top shape.
Casey H.
LAFAYETTE
Business Response
Mr. Hebert, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Business Response
Mr. Martel, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a great week!
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Confirmed Service Customer
I got my oil changed quickly and was on my way.
Amanda S.
DUSON
Business Response
Mrs. Smith, it is great to hear everything was done quickly and to your satisfaction! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a wonderful week!
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Business Response
Mr. Moss, it is great to hear everything was done quickly and to your satisfaction! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. Thank you for the 5-Star Rating! We sincerely value your business and look forward to your next visit. Have a wonderful week!