1742 Reviews Found
Confirmed Service Customer
Mr. Terry Melanson is the most caring, generous and respectful service advisor and assist me with prompt professional help!! Well job done!!
Leonard W.
LAFAYETTE
Business Response
Mr. Walters, we are pleased to know we have been able to exceed your expectations and really help you out! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Merry Christmas to you and your family.
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Business Response
Mr. Haik, it is great to hear everything was done quickly and to your satisfaction! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our sevice department. Merry Christmas to you and your family.
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Business Response
Mr. Hamlett, it is great to hear everything was done quickly and to your satisfaction! We for 100% satisfaction, and it is great to see you had such a positive experience with our service department. We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.
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Confirmed Service Customer
Ray Landry is the best! Very professional and courteous.
Michael P.
LAFAYETTE
Business Response
Mr. Parker, we are pleased to know we have been able to exceed your expectations and really help you out! Thank you for highlighting some of our staff, particularly Mr. Ray, who helped make this such a great experience! We agree that Mr. Ray is an asset and does a wonderful job, on a daily basis. We sincerely value your business and look forward to your next visit! Merry Christmas to you and your family.
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Business Response
Mr. Generose, it is great to hear everything was done quickly and to your satisfaction! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our service department. We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.
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Confirmed Service Customer
Courtesy car on time, great staff ..Perfect service for the busy person ..... Thanks again
James M.
LAFAYETTE
Business Response
Mr. Mouton, we are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our service department. We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.
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Confirmed Service Customer
Brought in vehicle and received loaner within 1 day of request.
Alan H.
LAFAYETTE
Business Response
Mr. Hebert, we pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.
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Confirmed Service Customer
Fast and courteous and made me feel important. Love the staff.
Virgie B.
LAFAYETTE
Business Response
Ms. Barrientes, it is great to hear everything was done quickly and to your satisfaction! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.
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Confirmed Service Customer
they offered to "wash my car" It as an obviously poor job. If you want to be a premium dealership== treat all tasks-whether they are for a $ or compllimentary as something you can say-"well done" too. the back of my car wa dusty- it looked worse after the wash---drew attention as a "half washed car"
Brian M.
LAFAYETTE
Business Response
Mr. Marchese, we want to thank you for your 4-Star rating. We do apologize that our complimentary car wash is not a high powered system; it is utilized for a quick run though to get as much dirt off as possible. We definitely do not want to leave a bad impression with our service department, due to the lack of cleanliness that the car wash produced. Please inform us on your next visit, so that we do not run your vehicle through the wash. Thank you for your understanding. We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.
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Confirmed Service Customer
Most were friendly. Very professional and respectful. Love the free car wash.
Terisita B.
LAFAYETTE
Business Response
Ms. Broussard, we pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our service department. We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.
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Confirmed Sales Customer
Very good. This is my second vehicle from Courtesy in the past four months. Both the salesman and the sales manager worked hard to find a vehicle and work a deal.
William G.
LAFAYETTE
Business Response
Mr. Gardiner, CONGRATULATIONS on your new SUV. We are pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. We sincerely value your business and look forward to your first service visit. Enjoy your new Buick Enclave, and Happy Holidays to you and your family.
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Business Response
Mr. Berard, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience with our service department. We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.
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Business Response
Mr. Fontenot, we pleased to know we have been able to exceed your expectations and really help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Buick GMC Lafayette and we hope to see you again soon! Happy Holidays to you and your family.
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Confirmed Sales Customer
I was helped almost immediately after I walked into the building. Very knowledgable and helpful staff made the buying experience painless.
Joshua D.
LAFAYETTE
Business Response
Mr. Domingue, CONGRATULATIONS on your new truck. we pleased to know we have been able to exceed your expectations and really help you out! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. We sincerely value your business and look forward to your first service visit. Enjoy your new GMC Sierra truck, and Happy Holidays to you and your family.
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Confirmed Service Customer
Excellent service, treated (professionally) with dignity and respect.
Sanders S.
RAYNE
Business Response
Mr. Senegal, we thank you for your kind words and this wonderful review! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.
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Business Response
Mr. Schoeffler, it is great to hear everything was done quickly and to your satisfaction! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Merry Christmas to you and your family.
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Confirmed Sales Customer
Had a great experience and Jill was a great sales rep and was very polite and helpful Just want to say thanks to all of your team at Courtesy for working with us.
Jason R.
GREENWELL SPRIN
Business Response
Mr. Rawls, CONGRATULATIONS on your new truck. We pleased to know we have been able to exceed your expectations and really help you out! Thank you for highlighting some of our staff, especially Jill, who helped make this such a great experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC Lafayette. We sincerely value your business and look forward to your first service visit! Enjoy your new GMC Sierra truck and Happy Holidays to you and your family.
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Confirmed Service Customer
Very fast pace, and great customer service.
Daevin M.
LAFAYETTE
Business Response
Ms. Mouton, it is great to hear everything was done quickly and to your satisfaction! Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with our service department. We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.
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Business Response
Mr. Walling, we pleased to know we have been able to exceed your expectations and really help you out! Thank you for highlighting Lezlee, who helped make this such a great experience! We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.
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Business Response
Ms. Duhon, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Happy Holidays to you and your family.