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612 Reviews Found
Confirmed Service Customer
Wait time was horrible, had to come back for sevice on vehicle took 8 hours
Tammy P.
BALDWIN
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please donļæ½ļæ½ļæ½t hesitate to call us if youļæ½ļæ½ļæ½d like to discuss anything in greater detail.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Sales Customer
Jill was amazing to work will. She answered questions and concerns when asked. Very professional and knowledgeable. Thanks Jill!!!
Leo B.
SUNSET
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Dropped car off as planned. Got a call when it was finished. Everyone was very professional. Thanks!
William D.
LAFAYETTE
Business Response
Hello, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Ryan Gary is an awesome mechanic and goes above and beyond to communicate with you on all concerns and repairs.
Paul B.
MAURICE
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Friendly staff; greeted promptly; explained timeline; found loyalty credit that I didn't know I had and applied it!
Joan D.
LAFAYETTE
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
I was greeted immediately. Waiting area was comfortable. Courtesy employees were friendly
Dexter J.
LAFAYETTE
Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
The Technician that serviced my Wifes Yucon did an excellent job and was very professional.
Randolph C.
JENA
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Sales Customer
Everyone was courteous, knowledgeable, and helpful. All questions answered. I had already test drove cars at three other dealerships and planned to visit two more before making a final decision. The SUV I bought was exactly what I wanted.
Terry S.
LAFAYETTE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Confirmed Service Customer
Vic always takes good care of me and my truck
Donald O.
LAFAYETTE
Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
My problem was addressed properly and satisfactory
Virgie B.
LAFAYETTE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
Great communication on the status of my repairs.
Shane D.
YOUNGSVILLE
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
We're glad to hear you found our staff was very helpful and professional! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Very satisfied with getting all issued resolved. Oil change, rotated tires, new battery, brake job, transmission fluids, cabin air filter.
Verdie B.
LONEPINE
Business Response
Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
No hassles, got me back in my vehicle quickly.
Jonathan P.
ABBEVILLE
Business Response
Hi there, your satisfaction is our top priority. If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Overall, my experience was fine. Was told my interest rate would be one thing and when I got to the dealership it was another. Almost lost the deal but we were able to make it work. The salesman, Bradley Lastie, was great to work with. Would definitely buy from him again.
Christopher T.
GREENWELL SPRINGS
Business Response
Christopher Toucey, thanks again for taking the time to leave us this information about your recent visit. Thank you again for leaving us this response!
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Confirmed Service Customer
Brandon Angelle always goes above and beyond to get service done on Time and keeps you well informed of whatļæ½ļæ½ļæ½s going on
Koty D.
SUNSET
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
Professional and made me feel confident that the job would be handled correctly. Kept me informed of service being done and what was recommended. I would highly recommend this dealership for service.
Martha M.
LAFAYETTE
Business Response
Hi, we are so pleased you enjoyed your visit to Courtesy Buick GMC! Thanks again for taking the time to leave us this information about your recent visit. Take care!