Confirmed Service Customer
I went to get the rear end replaced and the A/C wasnāt working on one side of my car. I also asked for all weather mats to be put in the trunk. I was told my car was fixed and the A/C was working and as I checked it, my air was still blowing hot air out. It had obviously never been fixed. A mechanic even said that. The weather mats werenāt picked up either after saying it numerous times. After 2 months of waiting for my car to be fixed and 12 days later in a rental, my car was repaired. I was told I had to purchase the rental and my car was not working properly when I purchased it. I refused to. Iām a single mother of 5 and can not afford a rental and Iām paying a large note on a car thatās not working properly or I wasnāt driving for 12 days. I wouldnāt recommend Courtesy.
Jamie D.
LAFAYETTE,
LA
Business Response
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