Confirmed Service Customer
My service provider was Vic he took care of me and all may needs to the best of his ability. I came in for a tire replacement and he was able to get me a new tire free of charge due to warranty replacement. I will say when I pulled up to the service center no one came out to my truck to see if I had a problem. I had to get out my truck and go inside and even then it was a solid 2 minutes before anyone acknowledged me after I had to ask for Vic. The team members were having a conversation between themselves and I was left to play on my phone in front of them until they finished their discussion. In my opinion I should have been greeted as soon as I walked through the door by someone. I do like the service at this dealership but if this ever happens again I wonāt be back.
Kenderick J.
LAFAYETTE,
LA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to see you soon!
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