Confirmed Sales Customer
Britt was amazing to work with and SO kind! She really went above and beyond to make my experience in purchasing my first car so much fun. I really wish there were more car sales people like her. The finance guy, Chase, was a different story. Advertised on the GM website was an interest rate of 5.9%. When he "looked into" the interest rate I inquired about, he said it was a very "doable interest rate or if not that, something very close to it". It was not until AFTER he ran my credit, (which is an excellent credit score) that he came back with the lowest interest rate of 7.22%. Chase then went on to state that it was "still a GREAT interest rate". Apparently, Chase thinks I can't do simple math or is just used to selling cars to idiots. He claims it was a huge misunderstanding and a mistake on the website, but given the history of car dealerships trying to find creative ways to over charge and him "looking into" the interest rate prior running my credit, I'd beg to differ. Moral of the story, Chase is out to Chase your money.
Sage M.
HOUSTON,
TX
Business Response
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