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658 Reviews Found
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Confirmed Service Customer
I was quoted 49 dollars to change a license plate light!! I stopped by Firestone and paid 19.
Kevin T.
BROUSSARD
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Confirmed Service Customer
I was sorry to hear that Mr. Ray Landry had retired. He was always a joy to deal with. I met with Nancy Istre and was very impressed with how she handled my needs. Very sweet and personable. They repaired my AC and an oil change. It is nice to have cool air in my car again.
Linton L.
PARKS
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Confirmed Service Customer
Vick made it very easy to set up the appointment, drop the car off, get a loaner, drop off the loaner, and pick up our car. My car was fixed quickly considering how hard it is to find parts now.
Everic G.
MAURICE
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Confirmed Service Customer
Had vehicle towed in due to leaving me on road, I had brought it in once before for same problem. The check engine light comes on then I am prompted on screen that traction control is on and engine will slow down to 20 miles an hour. When tis happens i pull off the road stop the engine for 2-3 minutes then start up again. then I can go on my way. This time engine light came on and didn't start. Dealer put on computer and nothing showed up only the battery is weak. I am a senior citizen. I can't be on the road with this problem, I wish someone could figure this out. Dealership replaced battery have not had problem yet.
Bernadette G.
RAYNE
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Confirmed Service Customer
Friendly and professional. Really appreciate the updates on the work being done on my truck.
Richard G.
NEW IBERIA
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Confirmed Service Customer
VERY PROFESSIONAL STAFF AND VERY KNOWLEDGEABLE PEOPLE, MY GRANDDAUGHTER JUST LOVES OUR NEW YUKON
Brian G.
LAFAYETTE
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Confirmed Service Customer
This is the only dealer that services my vehicle because they handle my repairs the way it should be. They change my transmission and got it back way faster then my wife and I expected
Michelle S.
LAFAYETTE
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Confirmed Service Customer
Went for an oil change and I had to tell the service people 3 times that I had to add oil in my 3 year old car and did not know where my oil was going. If someone can check to see. I had to ask at the end of service to make sure it was done and service lady went ask because she had no idea what i was talking about. My appt was for 1pm. I got there 25 min early. By 2:45pm I had to go ask if my car was ready. Another 15 min and it was done. Went to check out and the service lady that took payment was on the phone. She never looked up as I waited with my service tech lady with papers to pay. Another 5 min and still did not check me out. I got out cash and gave to lady and said here I can not wait any longer I have to go. She then put phone down fustrated and told me to sign ticket and I left. She needed to put caller on hold and deal with customers in front of her.
Samantha T.
LAFAYETTE
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Confirmed Service Customer
Great service. Very satisfied with the service department.
Trudy B.
FRANKLIN