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661 Reviews Found
Confirmed Service Customer
Appointment started with a welcome from Kerri. The service was completed quickly and the Service Tech. has my car programed to settings I never knew existed. Heated seats are wonderful. GREAT jobš
Vickie J.
DUSON
Business Response
Hi there, thank you for taking the time to leave a review for us at Courtesy Buick GMC. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Gary is the best salesman in the business. Promote him.
Seth B.
LAFAYETTE
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Drake was really nice and made me feel comfortable with the service.
Michel W.
LAFAYETTE
Business Response
Hello, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Brandon Lejeune was very helpful & explained everything about Vehicle very well and also the F & I Rep. explained everything about the Warranty very well.
Randolph C.
JENA
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Buick GMC!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hi, thank you so much for your high rating. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hi there, thank you for taking the time to leave a review for us at Courtesy Buick GMC. We're happy we could meet your expectations! Hi, thanks for taking the time to leave a review.
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Confirmed Service Customer
Everyone was super nice and super helpful and super kind. My experience was out of this world.
Cynthia G.
LAFAYETTE
Business Response
Hi there! We're so happy we were able to help you out! Thank you again for the great review!
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Confirmed Sales Customer
Brandon was great to work with and made it an easy transition.
Ryan L.
KINDER
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
It is always a pleasure there. The people are friendly and keep me informed about what is going on with my vehicle.
Linton L.
PARKS
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!
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Confirmed Service Customer
they were very polite and met all my needs i requested on my suv very helpful
Lewis L.
LAFAYETTE
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
It took 2 hours for an oil change with an appointment. Unacceptable given the many competitor options available for this service.
John P.
LAFAYETTE
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Business Response
Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Scheduled service on 2023 Sierra 1500 / Duramax. All was completed promptly with no issues.
Thomas J.
LAFAYETTE
Business Response
Hi, thank you so much for your high rating. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Buick GMC!
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Confirmed Sales Customer
I expected to purchase a new truck, but the one they conned me into buying has 1144 miles on it, sold as new. The ad for the truck showed 3 miles on odometer. This is a used truck with a cracked windshield. Now I have to take another day off to go to Get it replaced. This is a 110 mile round trip and at least a half day of my time. This purchase was my worst vehicle buying experience ever. I should had been compensated for the 1144 miles and my time to repair windshield. NEVER AGAIN!
Robert R.
MAMOU
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everyone greeted me with attention to what I was there for in service. The service was done in a timely manner. While waiting in the waiting room people acknowledged my presence with a pleasant greeting. The lobby was not overcrowded with people waiting. I enjoyed my experience and will be back for more service.
Marvin S.
LAFAYETTE
Business Response
Hi, we are so pleased you enjoyed your visit to Courtesy Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
They diagnosed it correctly & fixed it right the first visit.
Richard F.
LAFAYETTE
Business Response
Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Gary is a top notch salesman. This is our second time buying a new vehicle with him he does not disappoint he goes above and beyond.
Micah S.
BRANCH
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!