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673 Reviews Found
Business Response
Hi, thank you so much for the positive review! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Everyone tried to help make my experience enjoyable and efficient. Thank you. Quite a big change. Much appreciated.
Claudia M.
LAFAYETTE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
It just takes entirely too long. 2.25 hours for an oil change is pretty unacceptable. Iām not sure why people go to the dealership for such things. I honestly only go until outside of warranty period otherwise I donāt understand the benefit. It takes 5x longer and costs 25% more. Please help me understand.
Justin C.
MAURICE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Service Customer
The staff were very friendly & knowledgeable & answered all questions I had. It didnāt take long for them to do the required maintenance.
Amanda D.
ERATH
Business Response
Thank you for taking the time to share your experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Service department was courteous and on time.
Bernard B.
lafayette
Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Business Response
We appreciate you taking the time to leave us this awesome feedback and excellent star rating! We look forward to working with you again in the future.
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Confirmed Service Customer
it took 2 hours and 50 minutes for an oil change and fuel filter change with a scheduled appointment.
Charles G.
OPELOUSAS
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Sales Customer
Enjoyed working with Isiah. Good inventory.
Michael P.
YOUNGSVILLE
Business Response
Hi, we are so pleased you enjoyed your visit to Courtesy Buick GMC! We hope to see you soon!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Buick GMC! We hope to see you soon!
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Confirmed Service Customer
I was told I needed a new Transmission. The cost Courtesy Quoted me was $6,400 plus. I picked my car up and brought it to a Transmission Shop in Town for a second opinion. I did not tell them anything about the Quote. Transmission Shop is charging $5,300 for the same Work! And my car will be Ready in 3 Days!!!
Melinda B.
LAFAYETTE
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please donāt hesitate to call us if youād like to discuss anything in greater detail.
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Confirmed Service Customer
It is truly a pleasure to have my Avenir serviced at Courtesy Buick in Lafayette. Vic is easy to work with and Heās always looking out for my best interest.
Chris L.
MORGAN CITY
Business Response
Hi, we appreciate your positive review! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
very prompt on repairing vehicle and very friendly
Lewis L.
LAFAYETTE
Business Response
Hello, we really appreciate your feedback! Thank you again for leaving us this response!
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Business Response
Hello, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Buick GMC and we hope to see you again soon! We look forward to your next visit! Take care!
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Confirmed Service Customer
I trust this dealership and the service department.
John C.
LAFAYETTE
Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Confirmed Service Customer
I was taken care of right when I got there and my car was well taken care og
Annie H.
LAFAYETTE
Business Response
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Thank you and take care!
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Business Response
Thanks for the perfect rating. We're pleased that everything went well for you! If you have any further questions, please give us a call. We're always happy to help!